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hardlock problem

Q/A about Computers, Plotters, Printers, Graphic Boards, ...etc.
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hardlock problem

Post Posted: 14.08.2007 21:44

I've been running 6.02 for some time now, and, it has been working great. However, whenever there are long stretches were I am using Dietrich's (8-10 hours in a row; doesn't happen very often), I have problems with the hardlock.

Randomly while working in D-Cam (it doesn't seem to happen, at least that I can recall, when I am in one of the other modules.), the "Dietrich's Trial Version" window pops up, saying the hard lock not found.

??? The hardlock is in the USB port, and, I've been working just fine up until that point? It happens more and more often as the day progresses, and, is really frustrating, as, I loose all of the information I've been working on up until that point, and, unlike a regular crash, it doesn't keep a backup so I can go back a few commands. Saving more often, etc, lessens the damage, but, I still loose something, and have to restart Dietrichs.

What is the deal?

I've tried reinstalling the hardlock drivers from the CD, which didn't help.

???

Joe

jmiller
Dauerposter
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Posts: 85
Joined: Oct 04, 2005
Location: UP of MI

Re: hardlock problem

Post Posted: 14.08.2007 21:59

You should try to use an other USB port. Perhaps it's a hardware problem?
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Der_Planer

Der_Planer
Power-Experte
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Posts: 10604
Joined: Aug 24, 2004
Location: 51674 Wiehl

Re: hardlock problem

Post Posted: 14.08.2007 22:31

I've tried every one on my computer (all 8 ).

I'm confused as to why it happens only after I've been at it for a while. Not when I first open it up though.

Joe

jmiller
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Posts: 85
Joined: Oct 04, 2005
Location: UP of MI

Re: hardlock problem

Post Posted: 14.08.2007 22:51

Hi Joe,
I had these problems, if I put a memory stick in the USB- Port after the hardlock. You can see it, when the light in the hardlock turns off.
Sad
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doug
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Re: hardlock problem

Post Posted: 20.08.2007 15:16

I *may* have found the problem...

Itunes.

The problem has only occurred when I have Itunes running as well, and, my Ipod is not attached through the USB cable. If the Ipod is attached through the USB cable (charging, etc) or I do not have Itunes open, I have not had that problem.

My only guess is Itunes is constantly checking to see if the Ipod is plugged in.

Now at least I have something to investigate...

Joe

jmiller
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Posts: 85
Joined: Oct 04, 2005
Location: UP of MI

Re: hardlock problem

Post Posted: 20.08.2007 15:28

I did kill this ugly itunes-tool from my office-pc, soon after I installed it for my daughter. Puhh!! If I had known before, what a terrible piece of Software this was, I would never have installed it! Continuos home-calls, popups, 80 pages of descriptions, no function as I expected, and so on. NEVER again!
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Der_Planer

Der_Planer
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Posts: 10604
Joined: Aug 24, 2004
Location: 51674 Wiehl

Re: hardlock problem

Post Posted: 20.08.2007 16:01

I like "iTunes" to some extent, as far as the jutebox of album covers, etc, when listen to music on the computer. BUT, all the extra Software that comes with it is silly. I just went to msconfig and removed all iPod / iTune services, and the other Apple services. Hope that helps. If I shut them off in the task manager, some just kept coming back...

Joe

jmiller
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Posts: 85
Joined: Oct 04, 2005
Location: UP of MI
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