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Had a crash - is there a backup somewhere?

Q/A about D-Wall, D-Roof, D-Floor/ Ceiling, D-CAM
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Had a crash - is there a backup somewhere?

Odeslat Zaslal: 13.09.2012 10:08

Hi.

I was working on a presentation model of a quite big building. I was actually finished, with windows and everything. Then today, I wanted to add some other facadesolutions. Apparently the 3D model at some point got too heavy for the program or something - at least it crashed. When I opened the model again, it ask me if I want to save the backup as a new position. I said no, because it is my experience that there is normally nothing new in these backup positions. But I found that 7th floor had dissapeared, but I thought, ok there is not so much work in 7th floor. But then quite some time later, when I was finished with 7th floor I realizes that all the windows and doors had dissapeared in all floors....

Is it possible to recreate the model, as it was earlier - or is it too late now? I have checked my external HDD for a backup from yesterday, but found that my backup looks like it is not doing correct. It should take a backup every day - I thought I had set it up to do that - but it looks like not....
_________________
Sincerely Yours. M. Sc. E. Thorvald, Denmark
(Dietrichs version 7.03).

Thorvald
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Re: Had a crash - is there a backup somewhere?

Odeslat Zaslal: 13.09.2012 10:19

Hello Thorvald,
to recreate the windows and doors in your building, a position is needed, in which these elements are present. I think the backup-position that was offered by the program and that you denied, would have been such a position.
So if you can find any backup, where the windows and doors are there, we would have a chance to recreate the model. You would have to pack everything into a zip-folder and send it to support @ dietrichs.com.
If there is no backup, I'm sorry to tell you, but you will have to create the elements once again.
_________________
Grüße aus Neubiberg,

Florian Strauß - Dietrich's AG

3D-CAD/CAM-Software für den Holzbau, Abbund, Holzrahmenbau, Blockbau und Ingenieurholzbau

Florian Strauss
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Re: Had a crash - is there a backup somewhere?

Odeslat Zaslal: 13.09.2012 10:26

Ok, thanks for the answer. If I look in the files folder of the project - is there any special type of file that I should look for? In the project (Dietrichs main window), there is only the position with the missing doors and windows.
_________________
Sincerely Yours. M. Sc. E. Thorvald, Denmark
(Dietrichs version 7.03).

Thorvald
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Re: Had a crash - is there a backup somewhere?

Odeslat Zaslal: 13.09.2012 10:47

Please find attached a screenshot of windows explorer, that shows the content of a project folder with two positions in it (red and blue frame). The other screenshot shows this project in Dietrich's project administration. If you have only files left in your project with the name of the position without doors and windows, than there is nothing we could work with.
_________________
Grüße aus Neubiberg,

Florian Strauß - Dietrich's AG

3D-CAD/CAM-Software für den Holzbau, Abbund, Holzrahmenbau, Blockbau und Ingenieurholzbau

Florian Strauss
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Re: Had a crash - is there a backup somewhere?

Odeslat Zaslal: 13.09.2012 11:15

Hi. Below is a screen shot of the Windows explorer. I don't understand how to get the other "picture". There are two positions in this project - the first that I haven't started to work on and the second that I was working on.


_________________
Sincerely Yours. M. Sc. E. Thorvald, Denmark
(Dietrichs version 7.03).

Thorvald
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Re: Had a crash - is there a backup somewhere?

Odeslat Zaslal: 13.09.2012 12:09

It seems that there is only one position in this project. Unfortunately the screenshot does not show the whole content of the folder.
Please sent this folder as a zip-folder per Mail. That way I can have a look and see what we have.
_________________
Grüße aus Neubiberg,

Florian Strauß - Dietrich's AG

3D-CAD/CAM-Software für den Holzbau, Abbund, Holzrahmenbau, Blockbau und Ingenieurholzbau

Florian Strauss
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Re: Had a crash - is there a backup somewhere?

Odeslat Zaslal: 13.09.2012 13:11

I had a look into the files of your project. There is a second position (garage), but it is empty. But for the main building, there is only information about position 002.
So if there is no additional backup, there is nothing I can do. Sorry.
_________________
Grüße aus Neubiberg,

Florian Strauß - Dietrich's AG

3D-CAD/CAM-Software für den Holzbau, Abbund, Holzrahmenbau, Blockbau und Ingenieurholzbau

Florian Strauss
Moderator
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Příspěvky: 758
Založen: Feb 04, 2010

Re: Had a crash - is there a backup somewhere?

Odeslat Zaslal: 13.09.2012 13:15

Ok thanks anyway. I'll put in the windows and doors again. It takes a little time, but many of them are the same and 3th floor to 6th floor are copies of each other. So it's not too bad.
_________________
Sincerely Yours. M. Sc. E. Thorvald, Denmark
(Dietrichs version 7.03).

Thorvald
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Re: Had a crash - is there a backup somewhere?

Odeslat Zaslal: 13.09.2012 14:56

That is good to hear.
Please do not forget to check your backup-settings Wink
_________________
Grüße aus Neubiberg,

Florian Strauß - Dietrich's AG

3D-CAD/CAM-Software für den Holzbau, Abbund, Holzrahmenbau, Blockbau und Ingenieurholzbau

Florian Strauss
Moderator
Moderator
 
Příspěvky: 758
Založen: Feb 04, 2010

Re: Had a crash - is there a backup somewhere?

Odeslat Zaslal: 13.09.2012 15:01

Yes, I checked the backup settings and I know now why, there was no backup from yesterday. Because the backup was set to each 24 hours. But if these 24 hours interval happens when the computer is turned off, of course the backup does not happen. And maybe the 24 hours interval was in the evening, and yesterday evening, I wasn't home, so computer was closed. So now I have changed the setting to back up, at log out (when I close or restart the computer). Another option could be every 12 hours.
_________________
Sincerely Yours. M. Sc. E. Thorvald, Denmark
(Dietrichs version 7.03).

Thorvald
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Příspěvky: 1062
Založen: Aug 16, 2006
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