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missing project

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missing project

Messaggio Inviato: 19.08.2008 11:51

Hi, yesterday I am working with one project, everything works ok. This morning I cant open my last version. In folder case all data is standing like usually, but in dietrichs menu I cant see anything??? What happend?
In folder data size is 27 mb.
_________________
Vilmantas Liutkus
Constructor engineer
Roof constructions, timber frame - shield houses

Vilmantas
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Messaggi: 261
Registrato: Mar 08, 2007
Località: Lithuania, Klaipeda region

Re: missing project

Messaggio Inviato: 19.08.2008 12:03

PlanCad and Project data are working well???
_________________
Vilmantas Liutkus
Constructor engineer
Roof constructions, timber frame - shield houses

Vilmantas
Extrem Poster
Extrem Poster
 
Messaggi: 261
Registrato: Mar 08, 2007
Località: Lithuania, Klaipeda region

Re: missing project

Messaggio Inviato: 19.08.2008 12:09

Here is that clear project
_________________
Vilmantas Liutkus
Constructor engineer
Roof constructions, timber frame - shield houses

Vilmantas
Extrem Poster
Extrem Poster
 
Messaggi: 261
Registrato: Mar 08, 2007
Località: Lithuania, Klaipeda region

Re: missing project

Messaggio Inviato: 19.08.2008 12:17

Hi Vilmantas,

I will check your project. But first, please try and use the function "1-8 Reorganise Project" in the Dietrich's project management.

Best regards,

Jens

Jens Krause
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Messaggi: 2079
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Località: Neubiberg

Re: missing project

Messaggio Inviato: 19.08.2008 12:41

Hi Vilmantas,

I could restore your upper storey and your roof, but the lower storeys are lost. Please make backups of your work (e.g. with a backup server) to avoid such problems in the future.

Best regards,

Jens
_________________
Grüße aus Neubiberg,

Jens Krause

Dietrich's AG

Jens Krause
Hyper-Poster
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Messaggi: 2079
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Località: Neubiberg

Re: missing project

Messaggio Inviato: 19.08.2008 15:07

Hi, Jens, what that was? Why floors are missing? Here is pictures of them. Can you explain... Piangi o Molto Triste
_________________
Vilmantas Liutkus
Constructor engineer
Roof constructions, timber frame - shield houses

Vilmantas
Extrem Poster
Extrem Poster
 
Messaggi: 261
Registrato: Mar 08, 2007
Località: Lithuania, Klaipeda region

Re: missing project

Messaggio Inviato: 19.08.2008 15:21

Hi Vilmantas,

in your project folder, the two files 00012.k00 and 00012.k01 were missing. I cannot say why the files were lost because I do not know how you save your data. If you save your projects on a network drive, please check your network connections. If you save them on a local drive, use checkdisk to check if parts of your hard disk have an error. Anti Virus programs can also cause loss of data.
Please ask your hardware expert to inform you about the possibilities for backing up your work data. This will be much cheaper than loosing hours or days of work.

Best regards,

Jens

Jens Krause
Hyper-Poster
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Messaggi: 2079
Registrato: Mar 01, 2005
Località: Neubiberg

Re: missing project

Messaggio Inviato: 20.08.2008 06:02

Can someone detail the procedure for backing up the project you are working on to another non-dietrichs directory? I don't want to miss some vital files when I back it up.
Thank you

ribbonmonkey
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Registrato: Lug 04, 2008
Località: Telkwa, BC

Re: missing project

Messaggio Inviato: 20.08.2008 09:01

Hi ribbonmonkey,

simply copy the projects regularly to a different location on your hard disk or to a network drive. You can do that manually using the function "1-6 copy project" in our project management or using the windows explorer or another file managing tool, or you can use backup programs doing this automatically. There are lots of freeware programs for this purpose.

Your security level depends on how often you make your backups. If you make a backup every hour, you can only loose maximally one hour of work or less...

Best regards,

Jens
_________________
Grüße aus Neubiberg,

Jens Krause

Dietrich's AG

Jens Krause
Hyper-Poster
Hyper-Poster
 
Messaggi: 2079
Registrato: Mar 01, 2005
Località: Neubiberg
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