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Installation problem - I think....

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Installation problem - I think....

Posten Verfasst am: 03.11.2006 12:56

I put my hardware lock for the engineering program, because I thought I would try to use it - How to make it work? Windows (found new hardware) are looking for "WIBU-BOX/RU" - does this have anything to do with this?
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Sincerely Yours. M. Sc. E. Thorvald, Denmark
(Dietrichs version 7.03).

Thorvald
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Re: Installation problem - I think....

Posten Verfasst am: 03.11.2006 15:11

Hello Thorvald,
is this the serial hardlock for the hundenborn- program? If yes, I think, you had to install it from the cd on your computer zwinker
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Re: Installation problem - I think....

Posten Verfasst am: 03.11.2006 19:15

Well I tried to put the Dietrich CD in order to find the file, but no. The hardlock is the USB type - if that was what you meant.

So again how to get access to the engineering Software...? zwinker
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Sincerely Yours. M. Sc. E. Thorvald, Denmark
(Dietrichs version 7.03).

Thorvald
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Re: Installation problem - I think....

Posten Verfasst am: 03.11.2006 21:18

What do you mean with the engineering program? The Dietrich's Software or the Hundeborn static Software?. The WIBU-BOX is the hardlock for Hundenborn and not for the Dietrich's Software. In both cases you have to install the program with the CD to get the Hardlock driver instaled too.
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Viele Grüße,
Joachim Neumann (Dietrich's AG)
Software für den Holzbau, Abbund, Holzrahmenbau, Blockbau, Ingenieurholzbau und für die Fertighausindustrie

if (ahnung == 0) { read "Tipps & Tricks"; use SEARCH; use Blog; } else { use brain; make post; }

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Re: Installation problem - I think....

Posten Verfasst am: 03.11.2006 22:46

Hello Thorvald,
what Mr. Neumann wrote, is what I mean, there is another hardlock for the Hundenborn static Software zwinker
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Re: Installation problem - I think....

Posten Verfasst am: 04.11.2006 10:40

The engineering program is the Hundenborn static Software - the Dietrichs Software is not engineering - that is drawing... lachend

Well never mind - I thought when I installed the Software I also installed what is needed for the Hundenborn static Software to run.

If that is not the case - then how to install it without "damaging" (reinstalling) the Dietrichs installation??? Will I be able to choose between the two Software - is the Hundenborn Software on the same CD as the Dietrichs Software??

Is it enough to install just the hardlock driver for Hundenborn? - well of course not if the Software it self is not installed.
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Sincerely Yours. M. Sc. E. Thorvald, Denmark
(Dietrichs version 7.03).

Thorvald
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Re: Installation problem - I think....

Posten Verfasst am: 04.11.2006 15:28

Hello Thorvald,
you had to install the hundenborn Software seperatly, it´s anoher program. On the cd are the drivers for the WIBU- Key (the hundenborn cd). On the dietrichs cd is only a demonstration of the hundenborn program, you had to buy the full version zwinker
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Re: Installation problem - I think....

Posten Verfasst am: 04.11.2006 15:47

Wait a minute - the Hundenborn Software on the CD is not the full version?? My boss paid for the Software - so why I did not get the full version, when we was in Neubiberg?

And if the full version is already on the CD - the how to install only the Hundenborn Software??
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Sincerely Yours. M. Sc. E. Thorvald, Denmark
(Dietrichs version 7.03).

Thorvald
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Re: Installation problem - I think....

Posten Verfasst am: 04.11.2006 16:25

Hello Thorvald,
good question. I have to cds, one for the engineering, one for the drawing program. Also two hardlocks/dongles, one USB for drawing, one for engineering, this ist for the serial port of your computer. Did you get two hardlocks?
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Re: Installation problem - I think....

Posten Verfasst am: 04.11.2006 17:54

I got two USB dongles one blue for drawing program and one green for engineering calculation program.

And I got a floppy disk (I think with the dongle Software, but I am not sure), I got a CD with tutorials etc, and one CD for installation.

See pictures attached.
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Sincerely Yours. M. Sc. E. Thorvald, Denmark
(Dietrichs version 7.03).

Thorvald
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Re: Installation problem - I think....

Posten Verfasst am: 05.11.2006 00:27

I think you don't have the CD for Hundenborn. Would it be possible that someone else of your company does have this CD? If not please contact your seller. The forum cannot help in this case.
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Viele Grüße,
Joachim Neumann (Dietrich's AG)
Software für den Holzbau, Abbund, Holzrahmenbau, Blockbau, Ingenieurholzbau und für die Fertighausindustrie

if (ahnung == 0) { read "Tipps & Tricks"; use SEARCH; use Blog; } else { use brain; make post; }

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Re: Installation problem - I think....

Posten Verfasst am: 05.11.2006 02:05

It doesn't help much if others in my company have a CD - they are located far from me (Lithuania vs. Denmark).

The seller - Markus Brunn?? Maybe I should write a mail to hotline?
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Sincerely Yours. M. Sc. E. Thorvald, Denmark
(Dietrichs version 7.03).

Thorvald
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Re: Installation problem - I think....

Posten Verfasst am: 05.11.2006 14:10

Yes do that. They will speak with Markus Brunn and find a solution.
_________________
Viele Grüße,
Joachim Neumann (Dietrich's AG)
Software für den Holzbau, Abbund, Holzrahmenbau, Blockbau, Ingenieurholzbau und für die Fertighausindustrie

if (ahnung == 0) { read "Tipps & Tricks"; use SEARCH; use Blog; } else { use brain; make post; }

Joachim Neumann
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Beiträge: 24586
Dabei seit: Jul 07, 2004
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Re: Installation problem - I think....

Posten Verfasst am: 08.11.2006 14:53

No answer from hotline yet - how long time they normally use to react??
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Sincerely Yours. M. Sc. E. Thorvald, Denmark
(Dietrichs version 7.03).

Thorvald
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Dabei seit: Aug 16, 2006

Re: Installation problem - I think....

Posten Verfasst am: 08.11.2006 15:14

Hi Thorvald,

normally we react as soon as we have a solution, at least the same day. But we have not received an email from you concerning this problem. When did you send it? Please send it once again and write again in the forum if you do not get an answer within 1-2 hours.
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Grüße aus Neubiberg,

Jens Krause

Dietrich's AG

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